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Go to Settings -> Update & Security -> Recovery -> Get started.

Make sure that the ZIP file has finished extracting and OneDrive has finished syncing.

After the ZIP file finishes downloading, extract it to the USB drive.

After clicking continue, download the image that corresponds to the version of Windows 10 that you want.

Enter the serial number, which is found on the bottom of the Surface Laptop 4.

Select your product from the dropdown list.

Head over to Microsoft’s site for Surface recovery images.

If there are any files that you want to keep, drop them in OneDrive.

The very first thing you need to do is back up whatever you want to keep and create a recovery media. Preparation: Get your Surface Laptop 4 ready